Privacy Policy

Introduction

Bright Shaft ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bright-shaft.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a booking or enquiry through our website
• Subscribe to our newsletter
• Contact us via email or other means
• Participate in our tours

This information may include your name, email address, postal address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on each page
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and manage your tour bookings
• Communicate with you about your bookings and enquiries
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• To service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

Cookies

Our website uses cookies to enhance your browsing experience. For more information, please see our Cookies Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 47 Bushland Avenue, Katoomba NSW 2780, Australia